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September 12, 2008

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People are people wherever you go.

I was a small town old school doc who thought that I could survive the rigors of old school accessibility demands by being in a group of like-minded docs. But we didn't do the work to keep our minds alike, and the pressures of "the system" came to bear. One cannot pencil out paying a family doc $160k if she sees 20 people a day, doesn't do hospital work or babies...So the old guys doing all the procedures don't want to share the cash/compensation flow and we end up getting New school docs and the practice loses OB, hospital work. And the new guys want an average FP income doing outpatient well care...On medicare and medicaid pts.
I still believe excellent care can be provided by old school docs. But they tend to be cowboys, not team builders. And a team approach is the only sustainable answer. I don't think I need to be the best at everything, but just have good judgment and a fund of knowledge. Both can be practiced and worked at. I guess the judgement is the tough one. And the willingness to work together.

But even small towns have bitter, angry people. Maybe even moreso. Last shift I did in this ER an ambulance rolls in at 11 pm on Sunday night with a 78 year old short of breath. He had just been discharged from a neighboring (16 miles away, another critical access 10 bed hospital in a town of 700..."Critical access" is keeping some small town hospitals alive, when maybe some should die...) hospital the day before after a post radiation pneumonia. Lung cancer diagnosed a month ago. The man lived in a tiny town 30 miles from our town and 45 miles from the other where he had been hospitalized. He'd gone home Saturday, now called the ambulance SUnday PM. He rolls in on the gurney, big guy, gasping, holding the O2 mask to his face, cussing.He's pale, gray, talking three words at a time, tachy. But he's glaring at me and angry that the ambulance had stopped here, not taken him on to "his" doctor. In the ensuing 90 minutes of him refusing treatment( a little lasix and he'd be alot more comfortable, 3+ pitting edema)I got the story why he hated this hospital and only wanted care from the one down the road....I sat and watched him pant, called the doc, arranged the ambulance, and listened to his anger.
I had never met this man before. I might never again. It's hard to say where this sort of wasteful, hurtful loathing comes from. I try not to be a part of it... But people are people.

So very sad. Too many people with far more experience and knowledge than I can and have written about this, but what I don't see mentioned enough is that with the death of "old school" medicine is also the death of the "old school" respect and gratitude from patients that such a doc would get as a matter of course. Rural patients have the same Google people in "the city" do, but I doubt they come in with the same haughty "I'm gonna quiz you to make sure you're competent" attitude because they KNOW what they're getting--personalized care on their terms, in their community.

The Dr. Harrisons are not "acceptable losses" to the actuarial tables of modern medicine. I never wanted to be a rural doctor, but spending my time in Mexico and having it be the norm instead of the exception I grew to respect it tremendously beyond the "out of date country doc" stereotype.

There is so much more I could say, but it's all a substitute for "I'm so sad." Dr. Harrison will be fine; the community, I'm afraid, will not.

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